Frequently Asked Questions

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Frequently asked questions

Will the Edvay team build my courses for me?

Edvay platform has been specifically designed to overcome the often difficult task of building training courses. With our LMS, you can rapidly build training courses by uploading your existing training material. Simply upload your PowerPoint presentations, PDF, Word, Excel, and other related training documents and Edvay will automatically create a training framework around your information. Of course, if you do need assistance Edvay support is only a call/email away.

Can I export users from the system?

No, Edvay doesn’t have such an option as of now.

Are there restrictions for the password?

Yes, The password should be min 6 characters, alphanumeric with a special character.Sample password: Test123$

Do you provide Phone Support?

Yes. Phone and email support is available from Morning 9am to Evening 6pm, 6 days a week. We aim to acknowledge all support requests within 24 hours and resolve critical issues within 48 hours.